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May 4, 2022

For this episode, I have the opportunity to interview Kelly Swisher, the President of the Illinois Pawnbrokers Association and owner of Arlington Jewelry & Loan. Kelly talks about his "chain of one", team culture, treating people with respect, the importance of being a member of your state association, and more!


If you want to learn about how to change your business and make more money, order Pawn Profit Pillars. It is a bestselling book for pawnbrokers. You can get a copy at