Pawn Leaders

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173: Why You Should Sell Your Items Online with Brian Johnson of Canopy Management

Aug 27, 2021

Brian Johnson of Canopy Management is here to talk about the benefits pawnbrokers receive when they sell their items online and discusses why it matters so much on today's business market. He explains also how it will benefit them in ways such as increasing inventory turnover.

Join our discussion, and be sure to check...

172: Useful Leadership and Marketing Perspectives with Jeremy Powell

Aug 25, 2021

Do you micromanage your team? That's not how you get the best results from your people!

You need to hire and train well, and then trust them to do their job. And what about marketing? Do you know how to effectively “market”? In this episode, you can learn from Jeremy Powell, owner of BJ Pawn, about why you should...

171: Allowed to be tired

Aug 11, 2021

When you feel like giving up, remember that it's okay to take a step back and go for a walk. You have the right to be kinder to yourself as well! You are not alone and it's okay if you need some time for yourself, sometimes life can be difficult as a leader or business owner so don't worry about trying your best all the...

170: The Importance of Customer Service with Luis Hornedo of Latin American Pawnshop

Aug 4, 2021

Luis Hornedo, the owner of Latin American Pawn Shop talks about the challenges and benefits of focusing on customer service. He also shares his thoughts on facing challenges about how to best create an environment for employees that makes them want to give great customer service.

In this episode, I explained why...